Privacy Policy

Introduction

CEn-Calc is committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal data.

Who we are

CEn-Calc is a software company located in West Sussex, UK. We develop and sell software for engineering calculations.

What personal data we collect

We collect the following personal data about you:

Contact information, such as your name, email address, and phone number.
Demographic information, such as your job title, company, and industry.
Usage data, such as the pages you visit on our website and the features you use in our software.
Payment information, if you purchase our software.

How we get your personal data

We collect your personal data from the following sources:

When you provide it to us, such as when you sign up for our newsletter or contact us for support.
When you use our website or software, such as when you create an account or make a purchase.
From third-party sources, such as when we integrate with your CRM system.

How we use your personal data

We use your personal data for the following purposes:

To provide you with our products and services.
To improve our products and services.
To communicate with you about our products and services.
To send you marketing communications, if you have opted in.
To protect our legal rights.

Legal basis for processing your personal data

We process your personal data on the following legal bases:

Your consent.
The performance of a contract with you.
Our legitimate interests, such as to improve our products and services, to communicate with you, and to protect our legal rights.

How we share your personal data

We may share your personal data with the following third parties:

Our service providers, who help us to provide our products and services.
Our marketing partners, who help us to send you marketing communications, if you have opted in.
Regulatory authorities, if we are required to do so by law.

Your rights

You have the following rights in relation to your personal data:

The right to access your personal data.
The right to correct your personal data.
The right to delete your personal data.
The right to object to the processing of your personal data.
The right to restrict the processing of your personal data.
The right to data portability.
The right to withdraw your consent.

You can exercise your rights by contacting us at support@cen-calc.co.uk.

How we protect your personal data

We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or destruction.

Data retention

We will retain your personal data for as long as necessary to provide you with our products and services, to comply with our legal obligations, and to resolve any disputes.

Changes to this privacy policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about this privacy policy, please contact us at support@cen-calc.co.uk.

UK GDPR compliance

This privacy policy complies with the requirements of the UK General Data Protection Regulation (GDPR). The GDPR is a law that protects the personal data of individuals in the European Union (EU).

The GDPR requires us to:

Be transparent about how we collect and use your personal data.
Obtain your consent to process your personal data, unless we have another legal basis for doing so.
Give you access to your personal data.
Allow you to correct your personal data.
Allow you to delete your personal data.
Allow you to object to the processing of your personal data.
Keep your personal data secure.
Not transfer your personal data to countries outside the EU unless the country has an adequate level of protection for your personal data.

If you have any questions about how we comply with the GDPR, please
contact us at support@cen-calc.co.uk.